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Case files · from the bench

Recoveries, written up one drive at a time.

Anonymised, technically honest write-ups of real recovery patterns from the bench — what arrived, what had actually failed, what the fix took and what went home. Read them as previews: if your situation is on this page, so is your likely outcome.

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No recovery, no fee · most jobs
// the files

Fourteen patterns, fourteen outcomes.

// mechanical

The Dell that clicked in Rutherglen.

A laptop drive announcing head failure, stopped on the third click — donor heads, one gentle image, a decade of family life returned.

// arrays

The RAID 5 rebuild that stalled at 62%.

A Paisley firm’s server, one rebuild too brave — every member imaged, the pre-rebuild state solved virtually, payroll ran on Monday.

// nas

The Synology that “crashed” in Hamilton.

Volume gone, shares vanished, reset almost pressed — SHR rebuilt from images and the btrfs snapshots that saved a fortnight’s work.

// apple

The West End MacBook and the flashing folder.

A thesis, a Fusion pair broken mid-update — both halves imaged, the marriage remade in software, submitted on time.

// photo

The Ayrshire wedding card that quit on Sunday.

A card error the morning after — shooting stopped in time, the frames carved back whole, every dance intact.

// flash

The snapped USB with the only copy.

Sheared at the port in an EK library — the NAND read directly past the break, four years of research off one black chip.

// external

The MiniStation that spun and said nothing.

Spinning happily, invisible to every laptop in the house — corrupted drive firmware rebuilt on the bench, five years of teaching files imaged home.

// external

The LaCie that beeped like a smoke alarm.

That beep is the motor straining against stuck heads. Freed under the hood, donor heads fitted, and a studio’s rebrand shipped on time.

// external

The Elements drive with every drawing on it.

An architecture practice’s archive, spinning but absent from every machine — firmware repaired, weak sectors mapped, every DWG verified home.

// ssd

The SSD that took minutes to open a letter.

A solicitor’s SanDisk Extreme slowing to a stop — worn NAND imaged with the gentlest settings, exFAT rebuilt on the copy, 99% back under NDA.

// raid · forensic

The server that was emptied on purpose.

An ex-employee deleted the RAID 5 volume; the stripes remembered. Reassembled virtually, with a documented forensic report fit for the solicitors.

// server · vmware

The rebuild that used the wrong disk.

A datastore lost to a rebuild against a stale member — geometry solved from images, both VMDKs extracted, both machines booting by Friday.

// nas

The update the power cut finished for it.

A boot-looping ReadyNAS, a RAID 0 pair, and a decade of shoots — the box retired, the stripes interleaved from images, everything home.

// nas

The mirror that wouldn’t take its medicine.

Three failed rebuilds onto the wrong replacement, then the volume dropped — recovered whole from a careful image of the surviving disk.

// how to read these

Patterns, not promises.

Details are anonymised and identifying specifics changed; the technical patterns are exactly as the bench sees them, week in, week out. No case file is a guarantee — every drive earns its own diagnosis — but if you recognise your symptom above, you’re reading the most likely shape of your own job, including the part where it works out.

// ready

Recognise your drive in these? Start its file today.

The free diagnostic writes the first page: what failed, what’s recoverable, the fixed figure. Glasgow recovery case files all end the same way — with the data going home.

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