Airdrie sits at the eastern edge of the conurbation with its own way of doing things — and its own share of drives holding payroll, coursework and twenty years of photographs. When one stops, the route west is easy and the first answer costs nothing.
The road run is the A89 to the M8 and west to Charing Cross — half an hour, give or take the Baillieston merge. Airdrie station runs frequent direct trains through the city, a fine way to carry a padded, powered-off drive. And the post office route works precisely as it does everywhere: insured, tracked, next morning in the queue.
What arrives from Airdrie is working-town data: van-office laptops with the year’s invoices, the family PC that quietly became the archive, SD cards from pitches and prams alike, and small-firm NAS boxes that blinked red one Monday. The treatment never varies — imaged first, fixed on the copy, checked before return.
Whatever arrives, the terms don’t move with the postcode: a free diagnostic first, a fixed figure in writing before any work — £250 + VAT for cards and sticks, £300 + VAT for any single drive, from £500 + VAT for RAID, NAS and servers — and on most jobs, no recovery means no fee. Every job is handled in-house by our own engineers and your data never leaves the UK.
Only if it gets “tested” over it — powered off in a drawer, a drive loses nothing between Friday and Monday. Post it Saturday morning or drop it Monday; if it’s a genuine business-down emergency, the priority line takes weekend messages and calls back fast.
Just the drive does fine — though for externals, sending the whole unit with its own cable helps us test the enclosure too, since the case is a suspect as often as the disk. No paperwork needed beyond your name and number tucked inside the padding.
Power it down, pad it well, and choose your route — the counter at Tay House, 300 Bath Street (Mon–Fri 9am–5:30pm) or insured, tracked post from Airdrie. Either way it’s diagnosed free and quoted in writing before anything is decided.