Ayrshire’s big town has blended and bottled, printed and engineered — and now, like everywhere, it keeps the lot on drives. When one fails, the M77 makes Kilmarnock-to-diagnosis one of the smoothest runs on this page.
The M77 was practically built for this errand — Kilmarnock to the M8 and Charing Cross in thirty to thirty-five minutes, barely a roundabout involved. The rail alternative runs from Kilmarnock station into Glasgow Central. And the parcel route holds its universal promise: insured, tracked, padded, next morning in the same queue as the walk-ins.
Killie’s casework reads like the town: engineering and print-trade machines with decades of job files, farm-office laptops from the Ayrshire hinterland, whisky-heritage archives, and the family externals that hold every photo since the scanner project of 2008. One method for all of it — image gently, repair on the copy, verify, return.
Whatever arrives, the terms don’t move with the postcode: a free diagnostic first, a fixed figure in writing before any work — £250 + VAT for cards and sticks, £300 + VAT for any single drive, from £500 + VAT for RAID, NAS and servers — and on most jobs, no recovery means no fee. Every job is handled in-house by our own engineers and your data never leaves the UK.
No — we don’t run vans or couriers at all, deliberately: a failing drive is safest making one journey, not doing rounds. Royal Mail and the parcel firms reach every Ayrshire farm road, and an insured tracked box from the nearest counter works perfectly. Powered off and well padded, a drive doesn’t care how rural its postcode is.
Handled as standard: all work in-house by our own engineers, media stored securely, nothing outsourced, and your data never leaves the UK. If your trade or clients require an NDA, say so when the drive arrives and it’s signed as part of the job, not a favour.
Power it down, pad it well, and choose your route — the counter at Tay House, 300 Bath Street (Mon–Fri 9am–5:30pm) or insured, tracked post from Kilmarnock. Either way it’s diagnosed free and quoted in writing before anything is decided.