Coatbridge was a burgh of iron production which supplied furnaces day and night. Today most of the data stored in Coatbridge is likely to be on a hard drive that wasn't designed to operate continuously. The distance between Coatbridge and Glasgow is small so when your hard drive fails you will not have far to go, and the diagnosis is free.
Coatbridge connects with the M8 (junction 8) via the A89, and from there it takes approximately twenty to twenty-five minutes to reach Charing Cross. Direct rail links to Glasgow are available throughout the day from several of the town's railway stations, including Sunnyside, Blairhill and Coatdyke. And if you have no time to drop in, send your drive by post in a padded, insured parcel. It will be on the bench the next day.
Our Monklands casework is an honest mix: work machines from the units along the corridor; family laptops that have been used to store all their files since the last time they moved into a new home; holiday and match day photos stored on memory cards; and occasionally an old drive from a company's back cupboard. Each piece gets the same treatment: one single, gentle image of your data first, then we will fix every issue on the copy.
No matter what device arrives, the prices do not change based upon your postcode. There is always a free diagnostic first. The fixed price of the recovery will be agreed to in writing prior to any work. The price is £250 + VAT for cards and sticks. Single drives cost £300 + VAT. RAID systems, NAS devices, and server hardware cost from £500 + VAT. In addition, in most cases you only pay if we have recovered your lost data. All data recovery jobs are completed in-house by our own employees (engineers), and your data never leaves the UK.
It doesn't matter, as long as whoever gets there first keeps their hands off it. A good place to start your calls is at 0141 404 0294 and you need to find out what they shouldn’t be doing (no rebuilds, no chkdsk, no rebooting for luck). Once you have decided who will bring or send over the disks along with a note as to what happened, that is all the process needs.
No: the bench will run both older and newer models of drives (and does so regularly), and as such the bench is indifferent to the drive manufacturer. The Lanarkshire area is full of mixed estates, and "Seagate", "WD" and something beige from 2009 are treated equally by this process. Each drive receives the diagnostic/repair process appropriate for its faults, and the price is the same £300 + VAT per drive regardless of the label on the box.
Please contact us via telephone for a quote or use our online quotation request form prior to posting or dropping off your equipment. Turn off your equipment, wrap it as best possible, select your delivery method: either drop it off yourself during office hours (no appointment necessary) at Tay House, 300 Bath Street (Monday–Friday 9am–5:30pm) or send it via trackable insured post from Coatbridge. In both cases there will be no charge for diagnosis and all quotes are made in writing before anything is decided.
In every instance, all data recovery services, both diagnosis and imaging/data recovery, are performed at our Glasgow laboratory regardless of which city/region the client resides in.
Do not use your drive again. Each additional time you use your drive increases the risk that the remaining recoverable data may be overwritten. A faulty drive's head(s) are also at greater risk of coming into contact with its platter(s). If the system remains active, turn it off safely and then leave it turned off.
Do not run any data recovery software on the original hard disk. Most consumer data recovery programs create their own file indexes on the hard disk being scanned. While this typically does not harm a functioning hard disk containing deleted files, once the hard disk contains bad sector(s) or is mechanically failed, it will limit what was possible through data recovery efforts.
Do not open your drive. Even a small amount of dust entering a drive can damage the surface of the drive after only a few revolutions. If it has already been opened, tell us: it changes our approach, not our willingness to help.
Remove the drive where you can. Please send just the hard drive or SSD. We are not able to accept full computers (laptops/desktops). All computer shops can remove the internal drive from a system within minutes. External drives are the exception and need to be sent complete. Please include the external case/enclosure when sending the drive. This is because many external enclosures contain the bridge board which contains the encryption key. If the drive is sent without the case, then the drive will appear blank/unformatted.
Our diagnostic is free and is a real diagnostic. Our process involves putting your drive on the bench, not through a script, and identifying the type of fault. At this time, we determine if the media on your drive is stable enough to be imaged, and what information may actually be recovered before we discuss cost.
You get a fixed price in writing before work begins. Not a price range or estimate that changes once the job has started. Once you see the fixed price, you decide based upon the price you see. In most cases, no payment is due if we cannot recover your data.
We image first then repair from that copy. Your original drive is read only once using the least invasive method possible with the equipment. Every single repair operation is performed on the image of your original drive. Using this method ensures that your original drive is never damaged further than necessary.
Every step of recovery is done in-house. Your drive will never leave our facility while being worked on. Your data will always remain within the United Kingdom. Once your recovery is complete, you will receive a list of files found on your drive so that you may review them prior to receiving your completed recovery. 30 days after you acknowledge receipt of your completed recovery, all copies of your data stored on our servers will be deleted securely.