One number, one counter, one inbox — all of them reaching the people who actually do the recoveries. Ring 0141 404 0294 (Mon–Fri, 9am–5:30pm), drop in at Tay House on Bath Street, or write below and an engineer replies.
The Glasgow drop-off sits at the city-centre end of Bath Street: two minutes off the M8 at Charing Cross, ten on foot from Queen Street, a short walk up from Central. Walk-ins welcome Monday to Friday, 9am–5:30pm — no appointment, no ceremony: your device is logged into a documented chain of custody at the counter and the free diagnostic follows. Posting instead? Address it to Glasgow Data Recovery, Tay House, 300 Bath Street, Glasgow G2 4JR, insured and tracked, with your name and number inside.
We don’t run a courier collection service — and in practice you won’t need one. One rule covers both routes: if the drive is inside a computer, take it out and send the drive only. Any local computer shop will do that in minutes, and it means the machine stays with you.
Hand it in at Tay House, 300 Bath Street, Glasgow G2 4JR, any weekday between 9am and 5:30pm — right at Charing Cross, two minutes off the M8. No appointment needed. Bring your name, address, phone number and email so we can reach you; the device is logged into a documented chain of custody at the counter, and the free diagnostic follows. External drives and NAS units are the exception to the rule above — those come as whole units.
Post it tracked and fully insured from anywhere in the UK. Pack the drive so it cannot move in transit, slip your contact details inside the parcel, and enclose the printable form below if you can. Fusion Drive Macs: send both drives. Multi-drive sets: label each one with the bay it came from. We email the moment it is booked in, and again when the diagnostic is done.
Tell us what failed and what you need back, and you'll usually hear from us within the hour on any working day.
We'll be back in touch shortly. If it's urgent, call 0141 404 0294.
The device (make and rough size helps), the symptom in your own words (noises, messages, what it did last), and anything already tried. That’s enough for a useful first reply. If it’s a business-down emergency, say so plainly — and ring as well as write; the priority track starts with a phone call.
Not near Glasgow? Easy Data Recovery has teams in cities across the UK — head straight to your nearest.