The town that made steel understands exactly what it means when hardware fails under load. Drives are less forgiving than girders — but the recovery run from Motherwell is short, and the diagnosis at the end of it is free.
By road it’s the A723 onto the M74, north to the M8 and off at Charing Cross — twenty-five to thirty minutes most of the day. Motherwell station runs direct trains into Glasgow Central all day long, which suits a padded drive in a work bag perfectly. And the post office option is as good here as anywhere: insured, tracked, next-morning arrival.
Motherwell’s casework runs industrial and domestic in equal measure: workshop PCs with a decade of job records, RAID boxes from units around the Strathclyde Business Park, and the family laptops that hold every photo since the wedding. The bench doesn’t distinguish — every drive is imaged once, gently, before anything else happens.
Whatever arrives, the terms don’t move with the postcode: a free diagnostic first, a fixed figure in writing before any work — £250 + VAT for cards and sticks, £300 + VAT for any single drive, from £500 + VAT for RAID, NAS and servers — and on most jobs, no recovery means no fee. Every job is handled in-house by our own engineers and your data never leaves the UK.
The drive itself is what we need — pull it before sending, and any local computer shop will do that in minutes if you’d rather not open the tower. Label it, post it or drop it in; the machine can stay in Motherwell.
Completely — a powered-off drive in a padded box rides the Central line better than it survives another restart at your desk. Wrap it against knocks, keep it in hand luggage rather than a squashed bag, and it’ll arrive in exactly the state the bench wants it.
Power it down, pad it well, and choose your route — the counter at Tay House, 300 Bath Street (Mon–Fri 9am–5:30pm) or insured, tracked post from Motherwell. Either way it’s diagnosed free and quoted in writing before anything is decided.