The Southside’s unofficial capital runs on laptops in café windows and archives in tenement flats — and when one of those drives goes quiet, the fix is fifteen minutes over the river. Power it down first; the coffee can wait, the platters can’t.
Shawlands station runs straight into Glasgow Central on the Cathcart Circle, and Bath Street is a short walk up from there — door to counter in twenty minutes without touching a car. Driving, it’s Pollokshaws Road or the M77’s first junctions, fifteen minutes to Charing Cross outside the rush. And G41’s post offices make the parcel route as easy here as anywhere: insured, tracked, next morning on the bench.
Southside casework has its own texture: freelance and creative machines from the café-office economy, tenement photo archives spanning four generations of the same close, small-shop tills and back-office PCs from Kilmarnock Road, and the student laptops of the flats between the parks. All of it gets the same order: imaged once, gently, then every repair on the copy.
Whatever arrives, the terms don’t move with the postcode: a free diagnostic first, a fixed figure in writing before any work — £250 + VAT for cards and sticks, £300 + VAT for any single drive, from £500 + VAT for RAID, NAS and servers — and on most jobs, no recovery means no fee. Every job is handled in-house by our own engineers and your data never leaves the UK.
Fast — drop it powered-off at Tay House and the free diagnostic typically runs within a working day, with the written figure straight after. The data almost always outlives the machine; what shortens the odds is a week of hopeful restarts first, so stop those today.
No — honestly, one counter is how the chain of custody stays short and the work stays in-house. From Shawlands that counter is a fifteen-minute hop: Tay House, 300 Bath Street, Monday to Friday 9am–5:30pm, no appointment. Or skip the trip entirely and post it insured.
Power it down, pad it well, and choose your route — the counter at Tay House, 300 Bath Street (Mon–Fri 9am–5:30pm) or insured, tracked post from Shawlands. Either way it’s diagnosed free and quoted in writing before anything is decided.