A recovery job hands a stranger everything: the accounts, the photographs, the client files, the things you would never email. Here is exactly who touches it, where it goes, and what happens to it afterwards — in writing, before you send anything.
Easy Data Recovery Ltd is registered with the Information Commissioner’s Office under number ZC173784, and every job runs under UK GDPR. That is not a badge for the footer — it means there is a regulator you can complain to, a lawful basis we have to be able to point at, and obligations about what we may do with your data that exist whether or not anyone is watching.
In practice it comes down to a simple principle: your data is accessed only as far as the recovery requires, and for no other purpose. Engineers open files when they have to verify a recovery worked — that a document opens, that a photograph renders, that a database mounts — and not otherwise. Nothing is copied for any other reason, nothing is retained beyond the job, and nothing is ever shared with anyone but you. A signed NDA is available on request, at no charge, before you send a thing.
The single most important fact about how your data is handled is who handles it: we do, and only we do. Every recovery is carried out in-house by Easy Data Recovery engineers. Work is never outsourced to a third party, never subcontracted to a cheaper pair of hands, and never sent abroad.
That matters because a good deal of the industry works the other way. Devices get posted onward to whoever quoted the lowest number that week, often across a border, and the promises made on the first website stop applying somewhere on the second. If a company cannot tell you plainly who will physically hold your drive, that is worth asking about — of us, and of anyone else you are considering.
Your device is logged in the moment it arrives, whether it is handed over the counter at Tay House, 300 Bath Street or arrives by insured post. It gets a reference number, a written record of its condition, and a handling log — so at any point there is an unbroken account of who touched it and when.
For forensic and legal work that record is formalised: write-blocked imaging, hash verification so the copy is provably identical to the original, and a court-ready report that stands up to being questioned. Ordinary recoveries get the same discipline without the paperwork — because the discipline is what makes the paperwork possible when someone eventually needs it.
Recovered data is returned on fresh, encrypted-capable storage or by secure download, and held briefly afterwards only so you can confirm you have everything you expected. Then it is securely destroyed. If you would rather that happened the moment you have your files, say so and it does.
The original device comes back to you unless you ask otherwise. If you would prefer it destroyed — a failed drive from a business machine is a liability sitting in a drawer — certified data destruction is available with a certificate for your records. Businesses in regulated sectors tend to want that; everyone else is welcome to it too.
Yes. Easy Data Recovery Ltd is registered with the Information Commissioner’s Office (ZC173784) and works under UK GDPR. Your data is accessed only as far as the recovery requires, never copied for any other purpose, and never shared with anyone but you. A signed NDA is available on request at no charge.
No. Every recovery is carried out in-house by Easy Data Recovery Ltd engineers. Work is never outsourced, never subcontracted, and nothing is sent abroad — which is exactly why we can make promises about who handles your files.
Recovered data is held briefly so you can confirm you have everything you need, then securely destroyed on your instruction. If you would rather it went immediately, say so and it does. Certified destruction of the original device is available too.
Yes. Every device is logged in on arrival with a reference number and a documented handling record, so there is an unbroken account of who touched it and when. For legal and forensic work that record is formalised into a court-ready report.
Drop it at Charing Cross or post it in — the sequence above takes over from there, and you stay in charge at every decision. Our data recovery process: five steps, zero surprises, one honest bench.