Scotland’s largest town has never needed Glasgow’s permission for much — but when a drive full of the family archive or the firm’s accounts stops answering, the ten-minute hop up the M8 is the shortest route in the country to a straight diagnosis and a fixed price.
From Paisley the maths barely counts as a journey: M8 to Charing Cross in around ten minutes, or Gilmour Street to Glasgow Central and a short walk up to Tay House on Bath Street. Too busy for either? Insured, tracked post from any Paisley post office lands next morning — and for a drive that’s clicking, the padded envelope is every bit as good as the passenger seat.
What comes in from Paisley looks like Paisley: dissertation laptops from the university, order books and CAD from the trading estates, and forty years of family photographs on externals that finally gave out. Mill-town practicality applies — nobody here wants drama, just the files back.
Whatever arrives, the terms don’t move with the postcode: a free diagnostic first, a fixed figure in writing before any work — £250 + VAT for cards and sticks, £300 + VAT for any single drive, from £500 + VAT for RAID, NAS and servers — and on most jobs, no recovery means no fee. Every job is handled in-house by our own engineers and your data never leaves the UK.
Yes — the counter at Tay House takes walk-ins Monday to Friday, 9am–5:30pm, no appointment needed, and Paisley is genuinely the closest of all our towns. Power the drive down first and bring it as it is; the free diagnostic usually starts the same day.
Sensibly packed, yes — a powered-off drive tolerates the mail far better than it tolerates being retried. Wrap it in two inches of padding, use an insured tracked service, and include your name and number. Hundreds of drives arrive that way; the couriers have never been our problem.
Power it down, pad it well, and choose your route — the counter at Tay House, 300 Bath Street (Mon–Fri 9am–5:30pm) or insured, tracked post from Paisley. Either way it’s diagnosed free and quoted in writing before anything is decided.