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Case file · SSD

The SSD that took minutes to open a letter.

A Blythswood solicitor’s SanDisk Extreme portable had been quick for years — then documents started taking minutes to open, copies stalled at 3%, and twice it froze the laptop solid. On the drive: client matters, correspondence and counsel’s notes, and an entirely reasonable refusal to email any of it anywhere.

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// the arrival

Slow is a symptom. Freezing is a warning.

It arrived by hand with an NDA signed at the counter before the drive left the briefcase — standard practice here, and for legal work the right instinct. The reported pattern was the significant part: not sudden death but a long deceleration. On a portable SSD, that curve almost always means the flash memory itself is wearing, with the controller re-reading failing cells over and over, taking longer each month to assemble the same answer.

// the fault

Tired NAND, and bruised bookkeeping.

Diagnosis confirmed it: degraded NAND cells across a wide band of the flash, the controller retrying reads until they timed out — the freezes were the laptop giving up waiting. The stalls had a second cost: interrupted writes had left the exFAT file system with damaged directory structures, so even the healthy files were getting harder to reach. Two problems, one root cause, and every further hour of normal use making both worse.

// the fix

Image gently, rebuild on the copy.

The SSD went onto a hardware imager with read timeouts wound right down — ask once, briefly, move on — mapping the stubborn regions on a first fast pass and returning to them last with patient, spaced retries that give tired cells their best chance. With a near-complete image secured, the exFAT structures were repaired on the copy, re-attaching the orphaned directories. The original never took another write.

// going home

99%, verified, and back in the briefcase.

Ninety-nine percent of the drive came home — every client matter, the correspondence archive, counsel’s notes — on an encrypted replacement, checked file by file before collection, at the standard £300 + VAT SSD band quoted in writing first. The unrecoverable fraction sat in cells too far gone to answer at all — and it would have been larger every week the drive stayed in service. A slowing SSD isn’t annoying; it’s leaving.

// your turn

SSD slowing down or freezing? That’s the flash wearing out.

A portable SSD that gets slower is usually NAND degradation — and the readable fraction shrinks with use. Stop copying, stop scanning, and get it imaged: free diagnosis, £300 + VAT fixed in writing, NDA on request. Drop it at Tay House or post it in.

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