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External Disk Repair

I got a Lacie Rugged 1TB drive with USB 3 and firewire because I was told that the drive was very reliable and also would automatically perform backups. It has done this the first couple of times I used it so I was able to delete a lot of stuff from my main hard drive on the pc thinking that everything was safely tugged away on the Lacie. Indeed it is safely tugged away on the Lacie, so much so that I can’t get at it now. Every computer I attach it to recognizes the drive but reports a file format of 0 and a disc size of 0KB. I know this isn’t the case because I was very careful when I was saving the data to the drive so I know it is in there somewhere. I wouldn’t mind so much but the drive itself is supposed to be rugged and hard to damage – although I think that just refers to the casing on the outside – but the insides seem to be a different matter altogether. I’ve even tried using the fire wire connection in case there has been some problem with the USB but the result is still the same.

My Buffalo DriveStation Velocity external disc has started to do a lot of strange things in the last few weeks and I thought it was something to do with my computer because it is an old machine running Windows XP Professional. In order to try and rectify the situation I moved the drive to my wife’s PC in our little home office and then used a network bridge to connect them. I could see the DriveStation but when I tried copying to and from it there was nothing only an error message citing an I/O error. So I tried to save a file from my wife’s computer and the same thing happened. When I checked the serial number on the back and then contacted Samsung they said they had no record of such a serial number so therefore the drive was not supported. They told me it might well be a disguarded product (i.e. they threw it away and some one has taken it out of a skip and has sold it online) so they will not do anything to help me. I’m now stuck with this thing and need to get at the wife’s accounts (she runs a BOTOX business from home) and without that information she is in for a hammering from the lovely taxman. Anything you can do?

External Disk Repair

There are many different types of external disk available on the market today, ranging from small portable drives to larger Network Storage drives that remain stationary within offices at home or in the workplace. These drives are used to allow for the capture of large amounts of data that the ordinary desktop or laptop computer cannot cope with or simply to ensure that the information is kept safe in the event of a network failure.

Perusing your local high street computer shop or online supplier you will find a great many storage devices to choose from, all of which with a variety of different capacities and built in warning systems in the event of a possible system failure.

For the most part these storage devices are usually one or two hard disk drives contained within a separate housing that allows for easy transport and installation on more than one machine but even in doing so problems can arise.

There are, quite literally, hundreds of models to choose from each with the ability to function connected via USB to Windows operated desktops, laptops etc. and Apple Macintosh’s.

A common issue with external hard disk drives is their relation with the computer or network they are attached to via USB. USB although a much more stable way of connecting to computers can still cause problems.

Again overuse is a problem; external drives can heat up just as much as those drives contain within the build of a computer and sometimes more so because these pieces of equipment do not have individual fans to keep them cool.

You may also find that the computer the external device is attached to recognizes the external drive but cannot read it because of damaged partitions.

A disk drive that displays the number of bytes used as reading 0 or ‘raw’ even when running the chkdsk utility. If this occurs there is a good chance that the information on the disk (or disks as some external drives contain more than one) is unusable.

One very important thing to remember is that there are websites on the Internet who will specify or suggest removing one or more drives from an external drive unit and replacing them either (a) in another drive unit or (b) replacing the drives altogether. In theory this may seem like a good way – and also a cheap way – of solving the problem but the chances of success by undertaking such an endeavour is minimal. There is more chance of you rendering the disk useless by trying to move them from one housing to another.

Clicks and grinding sounds are also important indicators as to whether or not a disk drive has become faulty beyond repair. Quick fixes on the Internet include reformatting said drives but this will result in the loss of all and any information stored therein. This solution is also not a guaranteed way of removing bad boot sectors and even if the disk(s) do work again they will only do so for a period of time as the master boot record on the disk is lost and portions of it will be permanently unusable.

At the very least contacting www.glasgowdatarecovery.co.uk can be a means of retaining your valuable information and data before replacing any external drive.